Returns & Exchanges
At Keller, we want you to be completely satisfied with your beauty experience. If a product isn't the right fit for your skin or routine, we offer 30-day returns on all items in their original condition.
Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to return.
Pack Your Items
Carefully place the products in their original packaging to ensure they are protected during transit back to our warehouse.
Ship It Back
Print the prepaid shipping label provided via email and drop off your package at any authorized carrier location.
Receive Your Refund
Once our team inspects the returned items, we will issue a full refund to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing